Meet Ethan Tan Ming Sen, the dependable Housekeeping Supervisor at INSEAD Asia Campus, who consistently goes above and beyond to ensure seamless operations every day.
During the recent Good Friday holiday, Ethan readily stepped up to support his team – covering both an afternoon shift on Thursday and a morning shift on Good Friday, a public holiday, without hesitation. His willingness to go the extra mile is not limited to special occasions; even during regular manpower shortages, Ethan consistently volunteers to work long hours to ensure operations run smoothly.
When Ethan first joined UEMS, he had no prior experience in campus housekeeping supervision. Yet within just three months, he demonstrated adaptability, quickly mastering the skills and knowledge needed to lead with confidence and competence. His proactive approach and fast learning curve have been instrumental in maintaining seamless campus operations.
Beyond daily supervision, Ethan also handles administrative responsibilities, including the compilation of the weekly waste management report. He diligently gathers and consolidates data, ensuring timely submissions for the monthly Campus Services Meeting, held every Friday.
Known for his professionalism and empathy, Ethan communicates effectively with both internal and external stakeholders, always upholding UEMS’s values and service standards. He does not seek recognition or rewards – he simply does what is needed, because the operation demands it.
Thank you, Ethan, for being a shining example of service excellence and unwavering commitment.
Your quiet leadership truly makes a difference.
