Your Partner in Smart, Sustainable, and Future-Ready Facilities

Smart Integrated Facilities Management (Smart IFM) is the convergence of systems, processes, technologies, and people to enhance the way facilities are managed. At its core, it’s about leveraging technology to work smarter — not harder — by streamlining operations, improving responsiveness, and enabling data-informed decisions.

Our Smart IFM platform integrates a wide range of facility services into a seamless, interconnected ecosystem powered by automation, Internet of Things (IoT), and data analytics. With features such as real-time monitoring, predictive maintenance alerts, and customisable dashboards, it transforms traditional facility management into a more agile, proactive, and performance-driven model.

We work closely with clients to:

1

Set clear business objectives and desired outcomes

2

Map out Smart FM solutions as strategic enablers

3

Adopt tailored implementation models

4

Review and align procurement contracts

5

Track outcomes and drive continuous improvement

By optimising resources and enabling informed decision-making, our Smart IFM approach helps clients reduce downtime, improve efficiency, and confidently meet their sustainability goals.

How UETrack™ Powers Smart IFM

This is made possible through our digital backbone — UETrack™, UEMS’ proprietary smart platform that brings intelligence and visibility to every layer of facility operations. UETrack™ enables real-time tracking of service activities, smart task allocation, predictive maintenance alerts, and data-driven insights — all within an intuitive interface accessible to both management and frontline teams.
By integrating automation, IoT connectivity, and live dashboards, UETrack™ empowers clients to monitor performance, optimise resource deployment, and make informed decisions instantly. This seamless digital backbone ensures that Smart IFM is not just a concept — but a measurable, operational reality across the facilities we manage.

Why choose us?

With over 30 years of facilities management experience and a dedicated in-house tech team, we combine hands-on expertise with smart innovation — delivering solutions that align with your goals and drive real results.

1

Purpose-Built
Technology

Developed in-house with direct input from our operations experts, UETrack™ is intuitive, field-tested, and purpose-built to enhance performance — not add complexity.

2

Real-World FM
Insight

We know facilities — and we know what works. Our Smart IFM solutions are grounded in practical, scalable applications that improve day-to-day performance.

3

Customised, Outcome-
Focused Implementation

We know facilities — and we know what works. Our Smart IFM solutions are grounded in practical, scalable applications that improve day-to-day performance.

4

Seamless Human-Tech Integration

We train and empower both frontline and management teams to use smart tools effectively, ensuring buy-in, adoption, and consistent delivery from day one.

5

Continuous Improvement,
Built-In

Our data-driven approach includes built-in performance tracking and regular reviews, enabling us to adapt and optimise continuously based on real outcomes.

Take the next step.

Explore more of our service innovations or connect directly with our team to discuss your needs.