About Us

UEMS Solutions Pte Ltd (“UEMS”) is a home-grown MNC that has established itself in the healthcare domain for a good 32 years since its inception in 1988. Starting off as a company focusing on housekeeping services, the company has expanded its business service deliveries in both facilities management and specialized services such as external façade cleaning, portering services, and other support services. Our multi-faceted operations have also grown to ASEAN countries such as Malaysia as well as the Asia-Pacific region such as Taiwan.

In Malaysia, our Malaysia counterpart, Edgenta UEMS Sdn Bhd. have operations spanning across West Malaysia and serves over 100 healthcare and commercial clients including prestigious healthcare clients such as Penang Adventist Hospital, Gleneagles Medical Centre Penang, and Pantai Hospital Kuala Lumpur. Whereas In Taiwan, we have been serving more than 58 healthcare customers, including National Taiwan University Hospital (NTUH) and Taipei Veterans General Hospital.

In Singapore, we have a full range of services which includes soft services such as housekeeping, portering, estate management as well as hard services in facilities management. Our businesses focus largely on the healthcare sector with prestigious clients such as Khoo Teck Puat Hospital (KTPH), National University Hospital (NUH), Changi General Hospital (CGH), Tan Tock Seng Hospital (TTSH), KK Women’s and Children’s Hospital (KKH), Alexandra Hospital (NUHS), Kwong Wai Shiu Hospital, and Singapore General Hospital (SGH) offices. Specifically, in housekeeping and with the support from the clients, we have established ourselves in CGH, SKH, KKH, KTPH, SHP, and several Nursing Homes.

UEMS also have our own WSQ-accredited training center where we impart skills to our staff through a series of comprehensive training as well as a certified experienced nurse who educate our staff on infection control know-hows.

Our Approach – The UEMS’ Way

UEMS adopts the internally developed quality service delivery system, STARS as the platform for service delivery framework. The framework focuses on System, Training, Accelerated Improvement, Staff Recognition, and Service as the key success factors for an efficient and effective systemic approach towards running major operations. To do so effectively requires an elaborated system of operations, documentation and processes so that steps in processes are documented clearly and effectively. We have established this for the past 27 years while providing housekeeping services to the various hospitals since 1988.

Our Vision

To be the preferred company offering unrivaled world class integrated facilities management services.

Our Mission

To deliver exceptional integrated facilities management services that will satisfy the needs and exceed clients’ expectations through best-in-class practices and leverage on innovative technology to our clients.

Core Values

Unity in strength. United as one, we can pursue the impossible.
Engaging. Building partnership among our customers and staff.
Master of our trade. We excel in whatever we do.
Service excellence. We strive to exceed our customers’ expectations.